Reddwerks is proud to be the only software company endorsed by the National Organization of Disability (NOD), which promotes the full participation of America’s 54 million people with disabilities in the workplace.
Speaking in regards to Reddwerks’ commitment to helping disabled people in the workplace, Carol Glazer, NOD President, stated, “The National Organization on Disability commends Reddwerks for the development of innovative software solutions that increase opportunities for people with disabilities to become gainfully employed.”
NOD’s partnership with Reddwerks is based on the flexibility and usability of our software. Research has shown that a more intuitive and enriched user experience provides the best way to keep up with the demands of high-volume warehouses. The Reddwerks software suite offers users ease of use regardless of education or ability. Our universal design, complete with iconic touch screens and voice recognition technology, allows users to:
Customize workflows based on user experience and skill set
Prompt specific tasks through visual and/or audio direction
Deliver real-time labor metrics to prevent performance issues and bottlenecks
Reddwerks has designed innovative software that not only offers ease of use for disabled employees, but also achieves the following for our clients:
Austin, TX (July 27, 2012) — The Huffington Post has recognized Reddwerks, along with Walgreens and several other top companies, for their commitment to creating employment opportunities for people with disabilities. “Since Walgreens success, other major companies — including Best Buy, Toys-R-Us and Lowe’s — have followed suit, adopting similar models and taking advantage of programs that help match disabled job-seekers with companies looking to hire.” The article in its entirety can be read here.
Services Team
At Reddwerks, our services team includes veteran software developers, skilled operations research analysts, and thorough QA engineers. Our team has experience implementing and delivering projects for Fortune 100 companies. We focus on creating unique solutions for your needs, which can integrate with, or replace, your existing WMS and WCS systems.
At your facility, our team will assess your situation and recommend improvements for your current setup, including:
Feature enhancements
Productivity improvement strategies
Cost reduction tactics
Hardware Team
Reddwerks’ hardware team can install all your pick-to-light hardware, including brackets, channels, line-controllers, cabling, and pick-to-light modules. We have an unbroken streak of 5-star installations, and we are ready to help your facility increase productivity while reducing costs.
Every member of our installation team arriving on-site is an experienced hardware associate led by a hardware install manager. Each member of our team is a full-time employee who has gone through training and mentorship to ensure that you and your facility receive the highest quality installations that will last for years to come.
Installing hardware is the first stage in implementing a full Reddwerks' solution. For a typical installation, the Reddwerks' hardware team will:
Provide a layout of your facility in AutoCAD that identifies bay types, electrical drops, network drops, and UPS requirements
Design and order prototype brackets, if necessary
Install demo configurations for customer feedback and approval
Order and ship materials to your facility
Install and configure all necessary hardware
Verify proper network connectivity of the software into the pick-to-light system
Reconcile the physical installation to the sales order - documenting all changes
Verify your approval of the craftsmanship of the end product
Pack up excess materials and arrange shipments on completion of work
Quality Assurance
At Reddwerks, we are serious about testing. Since each customer’s deployment is unique, we extensively test each configuration at our headquarters before installation at your facility even begins. We utilize multiple testing labs to recreate the live production environments, ensuring you receive a fully functioning, bug-free product.
Measure Twice, Cut Once
You’ve heard the old saying. At Reddwerks, we take it to heart. Our QA team ensures everything works as it should: hardware, software, lights, user interfaces, workflow, and reporting, as well as third-party items like printers, mobile devices, and more.
Detail-oriented and inquisitive, our experienced QA team performs a wide range of functions, including:
Building each version of the Reddwerks software suite to ensure all hardware and software fixes are incorporated
Utilizing integration testing to ensure the software works with your exiting infrastructure
Employing white box, black box, and regression testing
Attending each deployment for testing and support during and after your site’s go-live
Documentation / Training
Whether you need training for your workers, pocket guides for your staff, or manuals for the entire Reddwerks software suite, the Reddwerks Documentation and Training team is ready to support your distinctive needs.
Our Documentation and Training team gets involved at the beginning of each project to gain a thorough understanding of each customer’s unique configuration. We are highly experienced in developing educational and engaging user documentation tailored to your facility's specific needs. Customized training and documentation will help you develop a trained staff, prepared to use your new system as soon as it goes live.
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