We are excited to be one of 53 companies participating in the first ever Tech Career Expo at SXSW Interactive March 9-10 at Austin Music Hall. We are looking forward to meeting all the great talent in the Austin area at this open-to-the-public event. Below we have detailed out the current openings here at Reddwerks.
Openings:
Director of Engineering
Product Engineer
Director of Product Management
Product Manager
Solution Design Engineer
Project Manager Solution Design
Director Customer Solutions
Project Manager
Services Architect
Services Engineer
QA Engineer
Tech Writer
Customer Support Engineer
Operations Coordinator
As you see we have a few job openings so come stop by for a chance at our huge giveaway!
Reddwerks has the experience and diversity to help your company reach its distribution goals. Our comprehensive knowledge of distribution centers is built upon our experience successfully working with five of the top ten retailers in the U.S. Our teams, from QA analysts and development engineers to sales managers, have firsthand experience working in the multiple roles of a distribution center, such as floor workers, supervisors, managers, regional VPs, and even truck drivers.
At Reddwerks, we assure the quality of our product and its implementation. Our QA department is tightly integrated into the development process, which allows us to ensure quality: beginning in the requirement gathering stage; through rigorous integration, regression, smoke, and UAT testing; and all the way to the successful implementation of the product. Each of our departments is represented on site during implementation, including deployment and training. We stay until it's right!
Reddwerks’ comprehensive offerings include simulation services. Our operations research team can show you what will work, what won’t, and most importantly, why. This takes the guesswork out of system design, and allows you to depend on math, algorithms, and reproducible results when setting up your facility.
About Us
Reddwerks Corporation was formed more than eight years ago by a group of individuals who saw that the supply chain industry was sorely lacking a single solution for managing all the order fulfillment needs within a distribution facility.
Today, Reddwerks provides the only event-driven, single-platform warehouse controls and warehouse management solution for managing your entire order fulfillment process, conveyor sensor through shipping management.
Our solution allows you to view and audit your inventory, orders, labor, and equipment in real time.
Some things you might not know about us:
We have a dedicated operations research team that utilizes advanced mathematics and simulation models to help our customers optimize workflows and achieve the highest possible levels of productivity.
Our customers include five of the largest US-based retailers, accounting for $630 billion in sales.
The majority of the company’s funding has gone to research and development to perfect our product for our customers—not marketing fluff.
Our team members have over 200 years of combined experience in logistics, computer science, operations research, and enterprise software.
We send our design, development, QA, support, installation, training, and services teams onsite for every customer implementation.
We are a diversified company. We constantly explore new technologies, such as our advanced pick-to-light offering. At the same time, we continue to maintain obsolete technology, such as our ability to repair other vendors' hardware.
Leadership Team
Jean Bélanger, Founder/CEO
Jean Bélanger is the founder, chairman, and CEO of Reddwerks. As such, he establishes overall company goals, direction, and policy.
Jean has held many top-tier positions during his thirty years in the technology industry, including the following:
VP Business Development - Motorola SPS, Austin
Chairman and CEO - Metrowerks, Austin
President and CEO - Micro Tempus, Montreal
Founder and President - MontRoyal Capital, Montreal
VP Corporate Finance - Wood Gundry [now CIBC World Markets], Toronto
Supervisor - Price Waterhouse, Ottawa & Paris
Jean has been recognized with numerous awards within the technology and business communities. His company recently won the "Cool Technology Vendor" award for Supply Chain Management from the Gartner Group, as well as being named as one of Inbound Logistic's Top 100 IT Logistics Providers. He has led Reddwerks to be named the 46th fastest growing private software company by Inc. Magazine.
Jean holds a Masters in Finance from the London School of Economics and a Bachelors of Commerce from the Telfer School of Management at the University of Ottawa. He is also a Chartered Accountant in Canada.
Bryan Mayo, Senior Vice President, Product
In his role as SVP of Product, Bryan oversees the areas that directly impact designing, building, supporting, and marketing our innovative hardware and software products. Bryan brings twenty years of experience in enterprise software development, hardware design and engineering, product management, project delivery, and support to Reddwerks. In addition, he has extensive experience in enterprise analytics, data marts, and corporate reporting.
Prior to joining Reddwerks, Bryan held the following positions:
Analytics & Data Warehouse Consultant - Callidus Software, San Jose
Vice President of Engineering - Phiware, Austin
Director of Engineering - eLoyalty, Austin
Senior Program Manager - Trilogy Enterprises Inc., Austin
Data & Systems Architect - HotData Inc., Austin
Bryan holds the following academic and professional distinctions:
Bachelors in Computer Engineering with an emphasis in robotics and a minor in math from California State University
Patent for designing a dynamic date-effective OLAP reporting engine for supply chain planning and manufacturing applications
Led over 20 enterprise products from concept to delivery for Fortune 500 companies
Francisco Arzu, Senior Vice President, Software
As Vice President of Software, Francisco is responsible for the development of all Reddwerks software, from firmware to the user interface.
Francisco has 20 years of experience in software engineering. Prior to joining Reddwerks he held the following positions:
Chief Architect and VP of Engineering - Davincian Technologies, Austin
Francisco holds the following academic and professional distinctions:
Masters in Computer Science from Texas A&M University
Taught and lectured extensively in the field of Computer Science, both in the US and his native Guatemala
Developed Coco/R for C++, a public domain compiler generator tool
Christophe Escobar, Vice President, Finance
In his role as VP of Finance, Christophe is responsible for all administrative and financial related activities at Reddwerks. This includes accounting, finance, forecasting, strategic planning, job costing, legal, deal analysis, and investor relations.
Christophe brings to Reddwerks over 15 years of financial management experience in the technology sector. Prior to his current role, Christophe held several positions as a controller for Austin based companies, such as Networking and Multimedia Group and Metrowerks.
Christophe holds a DUT in commercialization techniques from the University of Tours - France.
Anup Joseph, Vice President, Quality
In his role as VP of Software Quality, Anup ensures that all of our projects, products, and release cycles meet Reddwerks' high standards for quality. Anup brings over 12 years of software quality assurance, project management, and development experience to Reddwerks. He has experience working with different products and business verticals as a software manager, designer, and developer as well as a quality assurance, test, and support engineer.
Prior to Reddwerks, Anup held the following positions:
Lead Quality Engineer - Voxpath Network, Austin
Profile Development Lead - Globeset Inc., Austin
Senior Software Consultant - Beechwood Computing, Santa Clara
Anup holds a Bachelors in Electronics Engineering from Cochin University of Science and Technology and is a member of the Project Management Institute.
Alex Ramirez, Vice President, Sales Engineering
In his role as VP of National Projects, Alex heads major national sales projects with a unique blend of supply chain execution expertise and product and project management skills. Alex has helped Reddwerks design, develop, and implement industry-leading applications for many of our Fortune 500 accounts.
Prior to joining Reddwerks, Alex held several senior consulting roles for companies such as High Jump Software in Minneapolis and Accenture in Miami.
Alex holds an MBA from the University of Minnesota and a Bachelors in mathematics and finance from the University of Miami.
Heather Carroll, Vice President, National Accounts
As VP of National Accounts, Heather is responsible for direct sales for many of our largest clients. In this role, she has been instrumental in developing important relationships with several of Reddwerks' Fortune 500 accounts. Heather brings to Reddwerks more than nine years of experience in IT sales and services, with a focus on enterprise software applications in the retail, online, and manufacturing markets.
Prior to joining Reddwerks in 2007, Heather served as vice president of solution sales and vice president of global retail services at Edgenet. In these roles, she gained important experience in new business development, pre-sales, solution consulting, engagement management, inside sales (in the US and Europe), and customer-based management for several Fortune 50 companies.
Heather holds a Bachelors of Science in International Relations from Middle Tennessee State University.
512.633.9433 | hcarroll@reddwerks.com
Emile Lemay, Vice President, National Accounts
As a former senior executive and Reddwerks customer, Emile loves what we do so much that he decided to join the team. Emile comes to us with 30 years of diverse distribution, supply chain, and operations experience.
Emile has managed operations for some of the largest players in apparel, luggage, jewelry, small leather goods, OTC pharmaceuticals, cosmetics, and eyewear, serving both wholesale and retail customers. His diverse operations experience provides him with a comprehensive understanding of the challenges distribution operations face, and a unique insight into identifying and assessing opportunities for improvements.
Emile has a strong record of leveraging technology to improve services and reduce costs. He has overseen the design and implementation of JDE and SAP ERP solutions, as well as the integration of 3rd party distribution technologies.
646.510.6699 | elemay@reddwerks.com
Donald Sullivan, Vice President, National Accounts
As VP of National Accounts, Donald works with some of our largest clients, finding ways that Reddwerks can take their DCs to the next level. Donald brings to Reddwerks over 15 years of enterprise software sales experience, across both manufacturing and distribution markets.
Prior to joining Reddwerks in 2009, Donald held the following positions
General Manager - Greater China - Lawson (formerly Intentia), Hong Kong
VP of Business Development - Asia Pacific, Rebound, Singapore
Regional Sales Manager - Infor, Austin
Sales Executive - Itochu Corporation, New York
Donald holds a Bachelors from Texas A&M University
512.705.1909 | dsullivan@reddwerks.com
Jorge Schuster, Vice President, National Accounts
As Vice President of National Accounts, Jorge is responsible for some of Reddwerks' key national accounts in the retail industry. Jorge is also responsible for expanding Reddwerks' hardware offerings in the established account base, and winning new business in our key target accounts. In addition, he manages our post-install sales support.
Jorge brings to Reddwerks 20 years of experience in solutions and hardware sales working in the logistics market, with a focus on parcel, postal, and retail customers. Prior to joining Reddwerks, Jorge held vice president and director level positions with the following companies: Cognex, SICK, Datalogic/AccuSort and Cinetic Sorting Corporation. In each of these roles, Jorge was responsible for managing organizations of sales teams, project managers, and after sales service support.
Jorge is fluent in three languages (Italian, Spanish, and English) and holds a BSME from Villanova University and an MBA from Temple University.
215.622.3787 | jschuster@reddwerks.com
Angie Cartwright, Vice President, HR/Talent
As VP of HR and Talent, Angie oversees all aspects of Reddwerks' human resources department. Since joining the team in 2012, Angie has revamped and streamlined talent acquisition through several initiatives, such as implementing a new applicant tracking system and developing a new hire on-boarding program. Under her leadership, Reddwerks has grown by 25%.
Prior to joining Reddwerks, Angie held the following positions:
HR Training & Organizational Development - British Telecom
HR Training & Organizational Effectiveness Education Manager - British Telecom
HR Business Manager - British Telecom
HR Generalist - Capstone Real Estate Services, Inc.
Among her professional distinctions, Angie was the recipient of an award for creativity and innovation for designing and implementing various HR development initiatives. In addition, she created the London 2012 Olympic HR learning & development plan for the events official communication provider. Angie has also been a consultant for the US Army European Dentac Command, in which she designed and implemented various HR initiatives.
Angie holds a Bachelors in marketing from the University of Maryland and a Masters in HR from the University of Oklahoma.
v4.0 Press
For Immediate Release
January 21, 2013
Reddwerks® launches 4th-generation WMS & WCS software at ProMat/Chicago
Reddwerks v4.0 seamlessly integrates new “Distribution ScienceTM” methodology, redefining what “best-of-breed” productivity means for the largest “Tier 1” distribution users in the world.
AUSTIN, TEXAS – Reddwerks Corporation, today, launches our new 4th-generation warehouse software. Reddwerks v4.0 is comprised of a full suite of warehouse management (WMS), warehouse controls (WCS), and conveyor controls (CCS) modules.
Deploying Reddwerks v4.0 starts with our systematic, mathematical, and science-based analysis of customers’ needs, which we call “Distribution Science.” We analyze a customer’s order profiles and map them onto “data models,” all written in Java, which optimize the physical and logical constraints of a customer’s operations on a facility-by-facility basis. The state-of-the-art algorithms we develop are then deployed in our Reddwerks v4.0 software to increase labor and equipment utilization while eliminating congestion and starvation issues.
First the science, then the software. Our Reddwerks v4.0 WMS and WCS modules may be deployed to run and manage a department-level workflow or an entire facility, from integration with a customer’s ERP system down to the controls running on PLCs that drive conveyors, sorters, and other material handling equipment. From science to software, our rigorous “Distribution Science” approach affords customers precise payback and ROI data – we call this our “payback playbook.”
“Just like football coaches break down plays on film to improve team execution and develop new strategies, our Reddwerks team uses “Distribution Science” to break down distribution operations and develop new ways to save money,” said Jean Bélanger, Founder/CEO of Reddwerks. “Our “payback playbooks” show precise savings and throughput measures – no more guessing. Our Reddwerks v4.0 software’s new planning and execution capabilities deliver on the improvements we uncover. We do not drop the financial ball when implementing departmental workflows or optimizing an entire building.”
Reddwerks is used by many of the largest companies in the world. Our list of customers includes four of the top ten retailers in the US, the largest distributor to convenience stores, and one of the largest parcel and logistics companies in the world. Our “Distribution Science” and Reddwerks software have been used to analyze and deploy new solutions in over 60 facilities across the US and Canada.
Some of our notable successes include:
- Saving $2M annually in a single 505,000 square foot facility, in which shipping included reverse, truck-stop logistics. This customer had a 10-year old WCS that needed replacing. We addressed their service level requirements and deployed our Reddwerks v4.0 software, transforming their simple, rules-based wave-planning engine into an auto-profiling and dynamic waving engine, reducing daily waves by 20-30%. This led to a 40% reduction in labor costs and a 30% increase in sorter throughput.
- Identifying annual savings of $2.7M for one of the world’s largest retailers by deploying a new, low-cost batch pick-to-put (goods-to-person) infrastructure, transforming their store fulfillment operations. Multi-facing put stations and specialized batching algorithms ensured that the right material was being processed upstream to maintain labor utilization targets. The result was a 30% reduction in labor costs and added capacity for their e-commerce business.
Reddwerks v4.0 software is the result of a three-year, R&D program that involved working with some of the largest users in the world. There are a number of ground-breaking advances packaged in this important release, including:
- A new execution layer for labor assignments that runs hundreds of thousands of calculations per hour to ensure that labor is being tasked with the highest priority and the highest impact assignments throughout the day. We can sense when equipment and labor utilization levels are falling and then adjust distribution plans to bring operations back on target. We can automatically move associates from a low utilization area to an area where they can make the largest impact on operations. Assignments and labor moves are fully tracked, and they can be integrated into any third-party LMS reporting tool.
- A new configuration and business rules framework – “Device Space Java Edition” – that moves conveyor modeling, simulation, and execution layer into a 100% cross-platform environment. “Device Space Java Edition” uses both a configuration and a business-rules framework to quickly map and control any high-speed sorter, zone-divert sorter, merge, pre-sort, buffer, or any other specialized mechanized equipment. We include a full simulation layer for improved testing and deployment strategies.
About Reddwerks:
Reddwerks develops and sells WMS, WCS, and CCS software for some of the largest users in the world, including four of the top ten retailers in the US, the largest distributor to convenience stores, and one of the largest parcel and logistics companies. Deploying Reddwerks v4.0 starts with our systematic, mathematical, and science-based analysis of customers’ needs, we call “Distribution Science.” Headquartered in Austin, TX, our software has been deployed in more than 60 high-volume distribution centers throughout North America.
For more information contact:
Matt Randall / Marketing - Reddwerks Corporation
+1 (512) 597 6820 mrandall@reddwerks.com
1122 S. Capital of Texas Hwy, Suite 150 Austin, Texas, 78746
We are often asked about our corporate name. Did we misspell red? Were we just trying to be different? In fact, the word redd has had a long and colorful history. While redd has fallen out of use today, it dates back to the 15th century and the beginnings of the great Renaissance in Europe, in which it meant to put right, to clear a path.
We believe a similar renaissance has begun in logistics, brought on by powerful, new software and low-cost technologies. Our corporate mission is to be at the forefront of this renaissance by helping our clients "put right" their business and help them "clear a path" to their performance goals. With our innovative spirit, industry knowledge, highly trained teams, and market timing, we can create for you a new style of facility that is defined by its improved accuracy, performance, flexibility, transparency, agility, and order-filling technologies.
Careers
Everyday, Reddwerks employees are changing the way Fortune 500 companies think about e-commerce. We’re constantly innovating new ways for our clients to ship products, manage inventories, and interact with customers. And the best part! We’re having a whole lot of fun doing it!
As one of the fastest growing companies in Austin, we’re always on the look out for smart, energetic, and motivated people to join our extraordinary team. Here at Reddwerks, we value our employees’ individual perspectives, and the profound innovation that emerges when great minds work together.
If you’re interested in the enterprise software industry and looking for a company to put your skills to work solving unique problems in a dynamic, collaborative environment, we want to hear from you!
Jean Founder/CEO
Fun Fact: Fighting for the customer.
Matt Marketing
Fun Fact: I used to be the face of Dollar General.
Jinglu Operations Research
Fun Fact: I like green onions.
Siyuan Operations Research
Fun Fact: When did life get so NP hard?
Chris Project Management
Fun Fact: I have never drank a full can of soda.
Daniel Hardware
Fun Fact: I like Frosted Mini-Wheats.
Casey Development
Fun Fact: Reddwerks is a great place for cowboy coders.
Arturo Operations Research
Fun Fact: Hiking
Andrew Finance
Fun Fact: I won the Brooklyn break dance competition.
Sterling Hardware
Fun Fact: I hate emoticons.
JC Development
Fun Fact: I am not from North Korea.
Ava Project Management
Fun Fact: I weld and do metal work as a hobby.
Jordan Human Resources
Fun Fact: I was named after former Dallas Cowboy Lee Roy Jordan.
Stephen Hardware
Fun Fact: Crunch Berries is my favorite cereal.
Steve Development
Fun Fact: I'm actually from the future.
Yifeng Operations Research
Fun Fact: I enjoy sports.
Aaron Hardware
Fun Fact: I love bass fishing.
Nick Hardware
Fun Fact: I once caught a fish with just a hook and line.
Louis Hardware
Fun Fact: I can free dive to 20 meters.
Arjun Operations Research
Fun Fact: I have an identical twin.
Matt Lab
Fun Fact: I'm a lifetime Larper.
Tim Technical Writing
Fun Fact: I compulsively eat cough drops.
Daniel Operations Research
Fun Fact: I like doing pushups in a handstand.
Anderson Development
Fun Fact: I speak Esperanto (Mi parolas Esperanton).
David Support
Fun Fact: I build hobby grade RC Trucks.
Brandon Support
Fun Fact: I like to do voice acting in my spare time.
Kenny Support
Fun Fact: First to know when it rains, last to know when it floods.
Varun Development
Fun Fact: My real job is to wear awesome shirts, but I do some coding on the side.
Marty Controls
Fun Fact: I enjoy fragging noobs.
Liang Operations Research
Fun Fact: I have muffin top.
Kevin Hardware
Fun Fact: I used to be on the pit crew for a race team.
Alyssa Marketing
Fun Fact: I'm an heir to the Bunn Coffee fortune.
Joel Finance
Fun Fact: I have been struck by lightning.
Mayuri Quality Assurance
Fun Fact: I love Ping Pong.
Christophe Finance
Fun Fact: I open my bottle of Champagne with a sword.
Mike Project Management
Fun Fact: I can cook minute rice in 58 seconds.
Bharat Quality Assurance
Fun Fact: I was a district level snooker champion.
Elaine Quality Assurance
Fun Fact: I'm always the bad cop.
Joseph Development
Fun Fact: I once touched a shark.
Sanjeev Operations Research
Fun Fact: I used to be a ventriloquist before I picked up the guitar.
Michael Support
Fun Fact: Always uses protection.
Ivan Controls
Fun Fact: I can sneeze without making a sound.
Laura Sales
Fun Fact: I mastered the toe pick through 12 years of figure skating.
Anup Quality Assurance
Fun Fact: Rode a motorcycle and got caught by the cops before the age of 11.
Jay Development
Fun Fact: Eat Mor Chikin.
Michael Development
Fun Fact: I am a recorded artist.
Youness Development
Fun Fact: I would write 500 files and I would write 500 more.
Shanshan Operations Research
Fun Fact: I don't have muffin top.
Brendan Lab
Fun Fact: I have played soccer in 5 countries.
Jim Project Management
Fun Fact: I collect stamps.
Jarrett Quality Assurance
Fun Fact: If coach would have put me in the fourth quarter, we would've been State Champions. No Doubt.
Prateek Quality Assurance
Fun Fact: I do free soloing.
Bryan Controls
Fun Fact: I can read Korean.
Haley Human Resources
Fun Fact: I can eat a whole jar of pickles and the juice in one sitting.
Mica Project Management
Fun Fact: I am an 80's/90's pop culture guru.
Mudit Operations Research
Fun Fact: I was a national level Taekwondo champion.
Reas Project Management
Fun Fact: My first name is an acronym for Russell Edmund Arthur Stanley.
Chris Project Management
Fun Fact: I brew my own beer.
Taylor Hardware
Fun Fact: I have killed two animals with one shot.
JR Development
Fun Fact: Red Bull does a body good.
Scott Development
Fun Fact: I once took second in a chess tournament in Berlin.
Trang Operations Research
Fun Fact: Easy to spell hard to pronounce last name.
Domingo Operations Research
Fun Fact: VI is better than Emacs.
Mihir Quality Assurance
Fun Fact: I have realized that squash is better than cricket.
Jerry Development
Fun Fact: I have discovered that Stairway to Heaven can be remastered as an Irish Jig.
Angie Human Resources
Fun Fact: I have gone up to 80 MPH on the Park City Olympic bobsled track with 5G's of force.
Terricka Lab
Fun Fact: Kick'n it over.
Marco Development
Fun Fact: They call me the Goat.
Derek Finance
Fun Fact: I do not wear Abercrombie.
Jeff Development
Fun Fact: Hello, my name is Bongo.
Rushil Operations Research
Fun Fact: I won a gold medal in the 4x100 relay at the UAE Nationals.
John Quality Assurance
Fun Fact: The Canadian igloo I grew up in melted in the moving truck on my way to Austin.
Dinakar Operations Research
Fun Fact: This is just one of my many faces.
Oscar Development
Fun Fact: Adventure is my job, Reddwerks is my hobby.
Brandon Quality Assurance
Fun Fact: Come by my desk for a signed copy of Tokyo Drift.
Chip Development
Fun Fact: My mind is a blank.
Karthik Project Management
Fun Fact: This is why my mommy didn't want me to come to the United States.
Kirby Hardware
Fun Fact: My drivers license says im 6', but I'm actually 6'1".
John Project Management
Fun Fact: I run a 4 min 40 yard dash...step off.
Jason Quality Assurance
Fun Fact: I got nothin', fool.
Bryan SVP Product
Fun Fact: I created my first circuit board for an analog police siren when I was in the 8th grade.
Ultimate Frisbee Team
Ultimate Frisbee Team
Paintballin
Paintballin
iPad Winner Social
iPad Winner Social
Tough Mudder
Customer Skeet Shoot
Customer Skeet Shoot
Tech Career Expo at SXSW
Austin Business Journals Fast 50
Austin-American Statesman 10K
SXSWi Tech Career Expo
SXSWi Tech Career Expo
San Francisco Tech Expo & Google I/O
Meet the brains of Reddwerks!
100% Paid BCBS Healthcare
Leave all those fussy medical premiums to us.
Free Snacks & Beverages
Bellies full and energy high.
401(k) plan
Less risk, more reward.
Stock Options
Build value within the company.
Small Teams, Opportunity for Big Impact
Make a lasting impact on Fortune 500 businesses.
Check out our exciting career opportunities! Apply Here
Customers
Meeting Diverse Needs
At Reddwerks, our focus is to continue to lower our customers' costs without sacrificing quality, accuracy, speed, and information.
Customer needs:
Improved pick rates
Increased volume
Greater accuracy
Lowered shipping costs
Solutions:
Workflow enhancements
Data collection and mining
Accessible user interface
Self-monitoring
Self-sufficient system
Mathematical modeling
Lower Labor Costs
A top cosmetic company faced growth, yet their order processing system couldn't keep up. Their only option was to add shifts, which raised their labor costs. After switching to the Reddwerks software suite, they were able to scale back to a single shift while becoming three times more productive.
This was due to Reddwerks' mirrored product locations and dynamic order routing. The company's old system was unable to handle late arriving stock. They were forced to wait until the next day to complete these orders. With Reddwerks' waveless, real-time processing, they could slot their product in real-time. This allowed the company to be active for each new order inducted into the system, massively reducing shorts and back orders.
In addition, our product helped them save large amounts on shipping costs while improving their customer satisfaction.
Lower Shipping Costs
A direct-sales beauty care company had orders ranging in size, and a high quantity of individual shipments. They needed to find a way to lower their shipping costs.
The Reddwerks software suite provided multiple solutions for their problems. Reddwerks' cubing algorithm selects the smallest sized box for each order. This reduced the shipping size and wasted packing materials used for orders. Our Pick-to-Light application helped them increase their pick rates, which led to orders being filled faster. This significantly reduced the number of overnight and priority shipments they had to send. The Reddwerks QC functionality helped the company increase their accuracy rate from 85% to more than 98%. This reduced the amount of returns and reshipments.
Increase Accuracy
A large clothing manufacturer wanted to improve their accuracy rate. Costs were rising due to an increasing number of client charge backs. Each error was driving up costs due to rushed shipping charges for replacements and returns processing.
After integrating the solutions available in the Reddwerks software suite, they saw immediate improvements. Over the next few months their accuracy rate rose to 99.8%, a 2% increase. This led to a significant reduction in their order processing costs.
Improve Transparency & Auditability
A grocery distributor came to Reddwerks in need of a complete solution for their order processing. They wanted to lower customer credits and labor costs. They also wanted to improve customer service levels.
After applying the solutions available in the Reddwerks software suite, they were able to achieve these results in several ways. First, they were able to route orders to QC for certain customers, stops, loads, or product types to ensure their accuracy. This was especially helpful for high value items or accounts that needed extra attention. Second, Reddwerks' data collection ensured that orders were leaving the warehouse complete. This resulted in fewer trucks and less store credits. Third, all orders were audited, down to the line item in each container. This allowed the company to easily validate order delivery, which saved on shipping time and labor.
The Reddwerks solution provided this company a real-time view of every aspect of their order processing chain. This resulted in an equally balanced material flow. In their first year alone, they were able to save 15% on labor costs. After a simple upgrade to our 3.4 solution, they were able to bump that savings up by an additional 7% per year.
Improve Material Flow
A major home improvement equipment provider was using a system that wasted the potential of its workers. The system had pickers wasting much of their time waiting on orders. They needed an efficient system that allowed workers to spend more time working.
After only 15 minutes of hands-on training with Reddwerks software, the pickers' rates vastly improved without sacrificing accuracy.
Improve Planning & Visibility
A high-end furnishing company was interested in having more automated planning, increased visibility of their order processing, and a reduced number of pick errors.
The Reddwerks software suite met all their needs by adapting to their business logic and determining their order-processing priorities. We provided them with the ability to automatically group orders based on a range of criteria, which decreased the amount of needed supervisor time and increased the order throughput by 18%.
Our software provided this company with great detail at the product level. The clarity our software gave to workers regarding items' pick locations and requested quantities reduced selecting errors by 83%. This increased order accuracy to 99.66%. The Reddwerks software suite provided their company with data on every aspect of their ordering processing system: from the wave level all the way down to individual line items. In addition, they were able to manipulate this data and put it to better use. The company was able to export the results in the file format of their choice and have the exact information they needed.
Contact
Corporate Headquarters
Reddwerks Corporation
1122 S. Capital of Texas Highway, Suite 150
Austin Texas 78746
Office: 512.257.3031
Fax: 512.257.0355
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